Our Personal Guarantee:
The pledge we made when we first started over 8 years ago still stands: If you are not 100% satisfied with your purchase, please return it in resalable condition for a refund, an exchange, or credit of the full product cost.
Our 100% satisfaction guarantee ensures that every item you purchase at TrophyPartner.com meets your high standards. If your trophies arrive damaged, we will replace them or the damaged parts, absolutely free. If you do not like your trophies, return them and we will gladly exchange them for any other trophy or award in our selection. Requests for replacement of damaged items and returns must be made within 14 days of order receipt. Shipping charges are non refundable.
Plus, we listen to your feedback; all of it. Which means you can't go wrong with ordering trophies from TrophyPartner.com.