Production Time - TrophyPartner.com

How long will it take to get my order?

The short answer is we can deliver your order to you when you need it.

Our standard production time is 3 business days. Shipping times vary by your distance from our location in Northern California. Please view our map shown below to estimate the time in transit by UPS Ground Service or the chart below to estimate USPS shipping time.

Can I rush my order?

Need it faster? We offer rush processing for a flat fee of $25 per order. This service cuts production time to 1 day.

We can then send your order by UPS Ground, 3 Day Air, 2 Day Air, or Overnight Air Service. We also offer U.S. Priority Mail (2-3 business days) or Express Mail Service (1-2 business days). All shipping options, pricing, and estimated delivery dates will be provided for your order in the checkout area so you can chose the service that meets your needs.

**Although we average a three (3) day production time on most orders, we will on occasion require additional time to fulfill an order based on size, proof approval and/or customization. You will be notified if we cannot complete your order by the date needed.

Free Shipping Policy

TrophyPartner.com’s free shipping policy applies to all orders shipped within the Continental United States that total $200 or more in merchandise and are shipped by UPS Ground.

**Please note that this offer does not include personalization charges, logo fees, Hawaii, Alaska, Puerto Rico, or APO/FPO addresses or packages shipped by USPS**

UPS Ground Shipping Time Estimates

*Please note transit days are calculated as BUSINESS Days and do not include processing time*

When ordering online we require an event date to be entered. That date is used to ensure you have selected the correct shipping method based on our shipping policy. If our customer services reps notice the wrong shipping method was selected, as a courtesy, you may be notified by the next business day. If this occurs you will then be able to leave your shipping method as is, or upgrade it to a different shipping method. A $5.00 fee will apply for changing shipping methods plus the additional shipping cost.

USPS Shipping Information

**Domestic Classes of Mail Estimated Delivery Time**
Class of Mail	Estimated Delivery Time	Trackable	Guaranteed (money back if not on time)
Express Mail service (PO to Addressee)	Items are delivered to the addressee (recipient) by noon or 3:00 p.m. the next day, or noon or 3:00 p.m. the second day.	Yes	Yes
Express Mail (PO to PO)	Items are available for collection by the recipient by 10:00 a.m. the next day or second day (or next day or second day that the destination Post Office is open for retail business).	Yes	Yes
.
Priority Mail service	Typically two to three days to most locations in the US (for specific delivery times visit www.usps.com). This is not a guaranteed service.	Yes	No

Other Shipping Information

Most orders are processed within 72 hours and then are shipped by UPS or USPS based on the method you select in the checkout area.

We offer the following UPS delivery options: Ground, 3 Day Air, 2 Day Air, Next Day Air Saver (by end of day to most locations), or Next Day Air (by 12 p.m. noon to most locations). We also offer USPS Priority Mail and Express Mail Services. Shipping charges are determined based on item weight and final destination, as calculated by UPS and USPS.

If your order was placed on a Saturday, Sunday, or a Holiday it will not be processed until the next business day. Orders placed before noon (PST) on a business day include that day in processing.

Orders that are submitted by Purchase Order or Check require payment prior to production so please allow additional time for receipt of your payment.

Rush processing is available at a flat rate of $25 per order. Simply check the “Rush Order” Option in the Shopping Cart area to reduce the order processing time by 2 business days.

We are not able to accept any 3^rd Party Shipping Account Numbers.

In the event there is any damage to your package and the contents during transit, TrophyPartner.com will replace them or the damaged parts, absolutely free. If you do not like your trophies, return them within 15 days and we will gladly exchange them for any other trophy or award in our selection.

We ship to all APO and FPO addresses via USPS insured and can not be held liable for delayed packages. Delivery dates cannot be guaranteed. Please allow 3 business days for order processing and approximately 10-20 transit days for delivery depending on your location.

For our customers in the San Francisco Bay Area we offer local pick-up service in Danville, CA.

TrophyPartner.com will not be held liable or responsible for late deliveries or lost items. We will not be liable for profit loss, cost, or any other reasons caused by missed deadlines due to shipping delays or any other uncontrollable events. If a deadline is missed due to our carrier (UPS) all shipping cost will be refunded in full.