QUESTIONS About Placing an Order or an Existing Order?

The fastest way to get answers to most questions for new or existing orders is by reviewing our FAQ, Shipping, "My Account", or any of the pages listed below.

How to Order / Reorder

Shipping Information

Free Shipping

Frequently Asked Questions (FAQ)

How Long Does it Take to Get My Order?

Rush Service / TurboPartner Service

Personalization Information


Custom Trophies & Awards

My Account

My Order Status / History / Tracking Information

Perpetual Name Plates / Name Plates by Mail

Order Changes / Cancellation Policy / Return Policy

About Us

Lowest Price Guarantee

Satisfaction Guaranteed


Loss for Words


Add Your Logo to Just About Anything / Promotional Products

LIVE CHAT (instant on-line response - when available):

EMAIL (fast response - usually same business day):

PHONE (1-2 business days response): is a family run internet business located in Danville, CA.  To keep our prices low we handle the majority of our customer service through email.  This allows us to provide the competitive prices we do and focus on what makes us an exceptional offering: unique trophies, high quality products, and a top notch website. We offer extensive Customer Service & FAQ sections on our website and answer emails and off line chats the fastest.  However, we do appreciate that some people want to talk to a live person.  If you do, please call 925-736-9620 and leave a message and we will get back to you.  We prioritize email requests first.